She believes brand marketing is her passion, connecting and making people feel good is her gift.
GOSEGO MOTSUMI
While the Maldives is a dream holiday destination for many, Motswana Thapelo Mmono has received a golden opportunity of joining the island’s hospitality industry as a brand strategist.
Mmono works for the five-star Anantara Maldives Resort following her transfer from Avani Gaborone Resort and Casino, which falls under the Minor Group, in May 2022.
“I went on an internal transfer to Anantara Maldives, which is something that is possible for anyone working within the Minor Group,” she said.
“It’s been quite challenging, yet eye-opening and totally different from my normal. But I take the challenges as they come and always remember that I am here to learn and grow. I really cannot wait to go back home and implement what I am learning here.”
Breaking the glass ceiling
Just two months after Mmono joined Anantara Maldives Resort, she is already breaking the glass ceiling and has been nominated for the Pyne Awards Africa under the Rising Star of the Year in Hospitality category.
The Pyne Awards is an annual event celebrating excellence, growth and hard work of all stakeholders operating in the hospitality and tourism industry in Nigeria and Africa.
Said Mmono: “I don’t want to think it was a mistake to find myself in the hospitality industry. I am where I have to be – brand marketing is my passion. Connecting and making people feel good seems to be my innate gift and I want to take it as far as I can. They say if you can’t find your purpose, figure out your passion and your passion will then fulfill your purpose.”
A new experience
Commenting on the work ethic and experience of her new job, Mmono says there is a glaring difference that she would like industry professionals in Botswana to experience in order to be up to date with the current market trends, especially post COVID-19.
“Unbelievable offers are great, award-winning marketing strategies and all other things have an impact but a strong culture creates a positive work environment. Business reputation is everything and provides a competitive edge”. She noted.
“It is without a doubt that ethical practices contribute to an organisation’s productivity by minimising losses, creating trust with partners, establishing customer loyalty and employee retention. Hopefully, before my tenure ends here, I will have collaborated with a few partners from Botswana to showcase more of this.”