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STOP MAKING THEM THINK

The brand that says less, clearly, will usually outsell the brand that says more brilliantly, but a message simplified to the point of saying nothing has achieved invisibility, not clarity. By Manuel…

LOOK OVER THERE

The distraction paradox reveals how powerful business models make customers look one way while value…

Show Up or Shut Up

The Banter Paradox: the brands that participate in the world’s conversations without permission always outperform…